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Privacy PolicyLicensing
Can I transfer my licence to another computer?
Yes, you can transfer your licence from one computer to another. To achieve this you simply have to: Deactivate the licence on…
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Do I need a licence for every copy of ANY-maze in my lab?
No, you only need a licence for the copies of ANY-maze which you’ll actually use to track animals. For example, you might…
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What is the ANY-maze licence dongle and how does it work?
The ANY-maze licence dongle is a hardware device that allows you to share a single ANY-maze license between multiple computers. Normally you’d…
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How many computers can share an ANY-maze licence dongle?
One ANY-maze licence dongle can be used to share a licence between up to 14 computers. You can learn more about dongles…
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Can I have more than one ANY-maze licence dongle; does that even make sense?
Yes, you can have multiple ANY-maze licence dongles, which simply means you can share multiple licences between a group of computers. For…
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What versions of Windows does ANY-maze work with?
Version 7.0 and above of ANY-maze work with 64-bit versions of: Windows 7, Windows 8 and Window 10. We recommend using 64-bit…
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What’s the easiest way to get help with ANY-maze?
There are over 2,500 pages of help in ANY-maze so you’ll often find the answer to a question there. The easiest way…
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Can I talk to ANY-maze technical support on the phone?
In the first instance we prefer to handle support via email, as this gives us a chance to investigate any issue. However,…
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I’m unsure how to set up my experiment in ANY-maze, can someone help me?
We’d like you to get the most out of ANY-maze, and we’re very happy to discuss how you can use the system…
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After buying an ANY-maze licence, how long will I get technical support for?
Easy answer – for ever. What’s more we’ll never charge you for support or restrict how much you can get.
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